Privacy Policy
Welcome to Facialta
At Facialta, your privacy, security, and trust are extremely important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, purchase products, or interact with our services, including Facialta Care products and wellness offerings.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or create an account, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Account login details
Device & Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website activity and browsing behavior
- Cookies and tracking data
Communication Information
If you contact us by email, forms, or customer support, we may keep records of those communications for support and security purposes.
2. How We Use Your Information
Facialta may use your information to:
- Process and deliver orders
- Provide customer support
- Improve website performance and user experience
- Send order updates and service notifications
- Prevent fraud and unauthorized activity
- Personalize shopping experiences
- Improve marketing and advertising performance
- Comply with legal obligations
We only use your information for legitimate business purposes and customer service operations.
3. Payment Security
All payments are processed through secure third-party payment providers.
Facialta does not store full credit card information on our servers.
We use industry-standard security measures designed to help protect your personal and payment information.
4. Cookies & Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Pixels
- Tracking technologies
to improve functionality, analyze traffic, personalize content, and enhance advertising performance.
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
Facialta does not sell your personal information.
We may share limited information only with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website service providers
- Marketing and analytics providers
- Fraud prevention services
These third parties are required to maintain the confidentiality and security of your information.
6. Data Protection & Security
We take reasonable administrative, technical, and physical security measures to help protect your information from:
- Unauthorized access
- Misuse
- Loss
- Alteration
- Disclosure
While no online system is 100% secure, Facialta continuously works to maintain strong security standards.
7. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request data portability
- Limit certain data uses
To submit a privacy request, please contact us using the information below.
8. Children's Privacy
Facialta does not knowingly collect personal information from children under the age of 13.
If we become aware that information has been collected from a child without parental consent, we will take appropriate steps to remove that information.
9. Third-Party Services & Links
Our website may contain links to third-party websites or services.
Facialta is not responsible for the privacy practices, content, or policies of external websites.
We encourage users to review third-party privacy policies separately.
10. International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States where data protection laws may differ from those in your country.
By using our services, you consent to this transfer and processing.
11. Updates to This Privacy Policy
Facialta reserves the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon posting on this page.
We encourage customers to review this policy periodically.
12. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Facialta
Email: info@facialta.com
Website: www.facialta.com
Thank you for trusting Facialta. We are committed to protecting your privacy, security, and customer experience.